Effective Date: September 30, 2023
At Speedy Liquor Delivery Inc. (“Speedy Liquor Delivery,” “we,” “us,” or “our”), we strive to ensure customer satisfaction with every delivery. This Return Policy outlines the process and guidelines for returning liquor products that you have received from us.
- Eligibility for Returns
1.1 Condition of the Product: To be eligible for a return, the liquor product must meet the following criteria:
- The product must be in its original packaging and in a resalable condition.
- The product must not have been opened or consumed.
1.2 Confirmation of Order Accuracy: Before initiating a return, you must confirm that the correct product has been delivered to you and that the product is not damaged. Once you have confirmed the order accuracy and product condition, you may proceed with the return process.
- Return Process
2.1 Notification: To initiate a return, please contact our customer service within [insert number] hours of receiving the liquor delivery. You can reach us at [insert contact information]. Provide us with your order details and a brief description of the reason for the return.
2.2 Return Authorization: Our customer service representative will review your request and determine if it meets the eligibility criteria for a return. If approved, we will provide you with a return authorization and instructions on how to proceed with the return.
2.3 Return Shipping: You are responsible for arranging and covering the cost of return shipping to our designated address. We recommend using a reputable shipping service with tracking capabilities to ensure the safe return of the product.
2.4 Refund or Exchange: Upon receiving the returned product and verifying its condition, we will process your refund or exchange. Refunds will be issued to the original form of payment used for the purchase.
- Non-Returnable Items
The following items are not eligible for return:
- Opened or consumed liquor products
- Products that do not meet the eligibility criteria mentioned in Section 1
- Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact our customer service immediately. We will arrange for a replacement or refund, as appropriate, at no additional cost to you.
- Contact Us
If you have any questions or concerns about our Return Policy or need assistance with a return, please contact us at:
Speedy Liquor Delivery Inc. Email: Speedyliq@gmail.com Phone: (825) 561-9012
Please note that this is a sample return policy and may need to be reviewed and customized to meet your specific requirements and legal obligations. It’s always recommended to consult with a legal professional to ensure compliance with applicable laws and regulations.
